Refund/Cancellation Policy (Self-Serve Platform)
Orders can only be canceled/refunded if the customer decides to not go ahead with the marketing campaign. A 50% refund penalty will be imposed for all cancellations due to change in decision. Strictly no refund / cancellation allowed when campaign has already begun running and works have been done. Any refund or cancellation requests to be emailed to firstname.lastname@example.org.